Sturdy block heel

We offer fast and reliable shipping for all our Footwear items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 7-10 business days.

Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. Enjoy free shipping on orders over 1499. For any questions regarding your order, please contact our customer service team for assistance.

At Sillitoes,we strive to provide high-quality footwear that meets your expectations. However, if you receive a defective or incorrect product, we are happy to assist with an exchange.

Eligibility for Returns:

We only accept returns in the following cases:

You received a defective or damaged product.
You received the wrong item.
Note: Customers can return the product within 3 to 5 working days after receiving the product.

Eligibility for Exchange:

Items must be unused, unworn, and in their original packaging.
Exchange requests must be made within 7 days of receiving the order.
Exchanges are only applicable for size issues, damaged products, or incorrect items received.
How to Request an Exchange: Learn more